Future University Syllabus - Distance Education BBA Retail
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FUTURE
INNOVERSITY
BBA RETAIL –
SEMESTER III
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Course Code: Course Code BRS 013
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Subject: Retail HR
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Total Learning Hours: 30
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Total Subject Credits:
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Total Number of Assessments: 4 Weekly Quiz, 3 Tests and Case
Studies/Project/Presentation
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S. No.
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Contents
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1.
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Introduction to Human Resources:
Meaning –
Objectives of HR – Scope of HR – Functions of HR – HRM as a Profession –
Qualities of an HR Manager
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2.
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Job
Analysis and Design:
Meaning and features – Goals of Job
Analysis – Job Analysis Process – Data collection for Job Analysis – Job
Description – Job Specification – Challenges affecting effectiveness of Job
Analysis – Job Design – Influence of environment on job design - Components of Job Design - Limitations of
Job Design - Job Designing in Retail Organizations
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3.
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HRP:
Meaning of HRP – Characteristics of
HRP – Significance of HRP – Factors affecting HRP – HRP Planning Process –
Effective HRP – Benefits of HRP – Barriers to HRP – HRP in Retail Industry:
Is HRP possible?
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4.
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Recruitment
and Selection:
Meaning of Recruitment –
Recruitment Policy – Recruitment Process – Steps in Recruitment Process –
Sources of Recruitment - Meaning of
Selection - Phases of Selection
process – Selection Tests – Selection Interview – Effective Interview Process
– Weaknesses of Interview Process – Reference Checks – Medical Examination –
Job Process – Recruitment and Selection in Retail Industry
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5.
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Career
Planning and Guidance:
Meaning of Career Planning –
Objectives of Career Planning – Process of Career Planning – Merits and
limitations of career Planning – Measure to improve Career Planning – Career
Planning in Retail
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6.
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Employee
Training:
Meaning of Employee Training –
Significance of Employee Training – Assessing Training Needs – Scope of
training – Steps in Employee Training Process – Evaluating a Training Program
– Issues in Training – Conditions necessary for Effective training – Training
Needs and methods used in Retail Industry
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7.
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Management
Development:
Meaning of Management Development –
Significance and Goals of Management Development – Steps in Management
Development – Methods of Management Development – Evaluating Effectiveness of
Management Development Program – Types of Management Development Programs in
Retail
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8.
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Organizational
Development:
Meaning of OD – Characteristics of
OD – Objectives of OD – OD Process – Types of OD Intervention – Benefits of
OD Intervention programs – Need and relevance of OD in Retail Industry
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